In Spain people employ ‘gestors‘ to do many things that in countries like the UK, you’d do yourself, without even thinking about it. Foreigners quite commonly, also rely on their Spanish Lawyer, abogado, to handle relatively simple administrative procedures that actually require no legal knowledge, and pay a premium.
Matters that you’d expect to be straightforward, are seemingly so complicated, that it’s not surprising, people who don’t speak Spanish or who are not familiar with the system, find it almost impossible to organise and manage their affairs here.
Our Made Easy® services cover everything that you might use a ‘gestor’ for, such as applying for things like for example, an NIE, residencia, or doing tax returns. However, because we speak your language, as well as theirs, we bridge all gaps. We understand you, you understand us. Nothing is lost in translation. We make sure you get exactly what you need. This starting point enables us to provide an unrivalled, and a better service.
From accurate up to date guides and information, sorting problems for you, or working with carefully chosen professional partners on your behalf, we have everything covered. We make everyday life and living in Spain a whole lot easier.
The Made Easy Team
Knowledge is our strength. Nothing beats practical hands on experience, and we have lot’s of it. This combined with common sense, the confidence to challenge Spain’s illogical bureaucracy, and use of technology to work smart, has enabled us to create a unique way of getting things done. We simplify processes, work faster and provide exceptional service.
Behind the scenes our custom CRM system, time saving processes and efficient administration is a well oiled machine that runs very smoothly.
When you contact us with a query or to enquire about our services, we respond quickly. In most cases you’ll get an immediate acknowledgement, and we usually to respond in full within 48 hours. Be that a personalised message or email reply, or a call from one of our Service Advisers. It’s the Made Easy team that make it all happen.
An experienced all rounder, the Coordinator, is the hub of the wheel. They coordinate communication between our Enquiry and Service Team and ensure a smooth set up and handover of new clients.
Our Service Advisers are usually the first person that you’ll speak to when you get in touch with us. They also look after existing clients. The main part of their job is to find our what services you need, so they ask lot’s of questions and do a lot of listening. As well as handling new enquiries, Service Adviser’s help existing clients find other services will be useful to them.
Service Advisers find out everything we need to know, to offer you the services that you need. If your needs or situation are not so straightforward, they’ll refer to either a Consultant or Specialist to create your personalised service proposal.
Consultants & Service Managers
Our Consultants are problem solvers and find solutions. They have a broad knowledge everything surrounding what we do. They clarify and confirm what you need and match services to your requirements. Most of our Consultants also have a lot of useful experience in a specific area. Their practical experience makes it easy for them to identify exactly what you need as a clients.
Service Managers oversee the provision of our Made Easy® services. When our Service Advisers are handling a new enquiry, it is the Service Manager or Consultant who will finalise the services to be that will be provided. The Service Manager then provides, or oversee the service being given.
Specialists & Professionals
Specialists have extensive experience or qualifications relating to specific services that we provide. They assist the team as they handle enquiries, by providing information, technical know how and sharing their knowledge. They are also fully involved in providing services to our clients.
We have in house qualified professionals, e.g. our Lawyer, Financial Adviser, and Gestor. We also work in partnership with many others.
Read more about our Specialist & Professional services, and Partners and Associates.
Work for Us
We are currently looking to fill the following posts immediately
Part time positions 20 hours per week
Full and Part Time positions
Work With Us
If you are a professional service provider or business that serves British and English speaking people in Spain, we will have clients and enquiries from people who need your services. Likewise your clients can benefit from our services.
We are currently looking create more partnerships and collaborations with, real estate agents, lawyers, accountants & gestorias and companies who provide property management services