What is It?
Flexi-Time® is an affordable and smart way to get us working for you. It let’s you access our knowledge, experience and expertise, and use us in a way that suits you.
We offer lots of fixed services, but it is impossible to create a service for everything, often what you actually just need is someone capable, who can do all those things, for you that you can’t or don’t want to do do yourself.
Flexi-Time® allows you to pay us in one simple way, to do lots of different things for you, giving you a multi-tasking, smart working, English and Spanish speaking Personal Assistant, to do whatever you need done in the quickest and easiest way possible.
How Does It Work?
It’s quite simple. You buy our time then tell us what you want us to do with it.
Flexi-Time® is effectively ‘currency’ for everything we do. Each activity and service we provide, is quantified in Flexi-Time®. For our fixed services, we categorise the type of work being done, either general or specialist, which sets an appropriate base rate, and then multiply that by the how much time the work takes to complete.
When you use Flexi-Time® we just do things in reverse, you buy Flexi-Time, we track the type of work we are doing for you, how long it takes, and deduct from your balance accordingly. When you’ve used up all your Flexi-Time®, you simply top up, much the same as a Pay As You Go phone.
We’ll always tell you up front of how much time we’ll think you’ll need, and you can always check our table of services and Flexi-Time® examples, to get an idea what you might need for various things that you may need our help with.
What Do I Get?
So we can fully understand exactly what it is you’re trying to do, – clarify, answer questions and offer guidance to get you set off and heading in the right direction from the start.
We do things you can’t or don’t want to, and do it correctly. If we think that you’re not going about things the right way, or there’s an easier or better way, we’ll tell you and explain why.
Making things easy means a lot more than just translating and interpreting. Within reason we can do anything for you, and work flexibly and efficiently, so you always get the best use of our time.
What can I use it for?
We can be your eyes, ears and mouth, communicating in Spanish on your behalf however and with whoever you need us to. Be that making phone calls, email, messages (SMS, WhatsApp, Skype), reading or writing letters and emails or old fashioned face to face translating or interpreting in meetings and appointments.
Spain’s mindless bureaucracy is notorious. Fortunately we know it inside out, so you can trust use us to cut through Spanish red tape and get your dealings with government agencies completed with no hassle and minimum effort of your part.
Having someone translate and fill out forms for you is one thing, having someone experienced in negotiations representing you is quite another. Whether it be resolving problems with community organisations, neighbours, your bank; tying down a rental contract or car purchase, we take it in our stride.
When you’re seeking answers or advice regarding a specific situation, for example relating to tax or a financial matter, our specialists are qualified and experienced in handling formal affairs and also have access to professionals if these are required.
Of course, as all of our services are ‘denominated’ in Flexi-Time®, you can use it to ‘pay’ for or towards any of our fixed services.
Read more about how we Flexi-Time® and our services make money, life and living in Spain so much easier.
How do I Get Flexi-Time®?
It’s really easy. When you know what you need, you just buy the right size Flexi-Time® pack.
Essential Flexi-Time® covers all general activities and services shown in the Essential category in our table of services.
Essential Flexi-Time® Packs & Rates
90 minutes of general Flexi-Time® – €69
180 minutes of general Flexi-Time® – €120
360 minutes of general Flexi-Time® – €225
General Flexi-Time® Pay As You Go rate is €49 per hour
Advantage Flexi-Time® covers those activities and services that require specialist knowledge and or input from a professional. The type of work and services included are in the Advantage category in our table of services.
Advantage Flexi-Time® Packs & Rates
2 hours of Specialist Flexi-Time® – €175
4 hours of Specialist Flexi-Time® – €325
Specialist Flexi-Time® Pay As You Go rate is €95 per hour
In addition to packs and Pay As You Go, there is also the option to have an annual or monthly subscription plan. This gives you an account which includes “bundles of services” along with a recurring allowance of Flexi-Time®, ideal for if you have things that you always want us to do for you on an ongoing basis, e.g. your tax return or ITV.
As an account holder you retain our service, and therefore have priority and preferential access to the Made Easy® Team which gives you complete peace of mind, knowing that if you need something done urgently, or you have an emergency, we will be there for you.